1. Who we are
BrightCore Energy Solutions ("we", "us") is responsible for the personal information you submit through this website.
2. What we collect
When you submit an enquiry we collect only what we need to respond: your name, phone number, email address, preferred contact method, customer type, the service you need, property location and any details you choose to share.
3. Why we use it
We use your information solely to respond to your enquiry, discuss your requirements, and provide quotations or follow-up about the services you asked about.
4. Sharing
We do not sell your information or share it with third parties for marketing without your permission. Information may be processed by trusted service providers (such as website hosting and email delivery) only to operate this service.
5. Security and retention
Enquiries are stored securely with access restricted to authorised team members. We keep information only for as long as needed to handle your enquiry and meet legal obligations.
6. Your rights
Under POPIA you may request access to, correction of, or deletion of your personal information, and you may object to processing. You may also lodge a complaint with the Information Regulator of South Africa.
7. Contact
For privacy requests, email info@brightcoreenergy.co.za.